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Benjamin P. Joseph

Learning and Development Consultant
benjaminpauljoseph@gmail.com

I specialise in Learning Management Systems (LMS), crafting engaging course content, and turning complex data into actionable insights.

Over the years, global organisations like Dow Jones and News Corp have trusted me with leading corporate training initiatives and managing LMS operations. I also get to share my knowledge as an adjunct lecturer at the Rochester Institute of Technology (RIT), where I help shape the next generation of engineers, artists, and life-long learners.

Alongside L&D, I’ve spent over a decade in front-end web development. In 2020, Lifeboat Web Services was born to help businesses who needed a strong online presence, all while enjoying the creative process of coding and design. Let's connect on LinkedIn or via email. I would love to work on a project together in the near future.

Portfolio

Travel Compliance Course

This travel compliance course was built through a cross-functional collaboration between the talent development and finance teams at Dow Jones, utilizing Adobe Captivate to deliver an engaging and effective learning experience. Note that this is a sample and some links have been disabled. Click on the image or open the course in a separate tab.

Course Image

Year-on-Year Employment Growth by Industry in the UK (1997-2024)

This project analyzes year-on-year employment growth trends in the UK from 1997 to 2024, focusing on three key industries: Education, Human health & social work activities, and Information & communication. The analysis was conducted using Python, with Pandas for data manipulation and Matplotlib for data visualization. The dataset used is the 'EMP13 Employment by Industry' data from the Office for National Statistics (ONS).

The project involved cleaning and preparing the data, calculating year-on-year growth rates, and visualizing the trends using line plots. The code is available in the GitHub repository.

Year-on-Year Employment Growth by Industry in the UK (1997-2024)

GDPR Awareness Training Course

This GDPR Awareness Training Course Outline was developed as a free, open-source resource to help organizations educate employees on data protection principles. The course provides a structured and engaging learning experience, covering key GDPR principles, individual rights, data breaches, and best practices. It can be delivered via an e-learning platform or PowerPoint presentation, incorporating quizzes and interactive elements to reinforce learning. Click here or on the image to explore the full outline.

GDPR Course Image

Management Course Design

I designed and built this leadership training course using CSS Tailwind. This landing page serves as a showcase for my clean and minimal design skills, emphasizing simplicity and usability. Click here or on the image to view the landing page and explore the design.

Management Course Image

Experience

Project & Platform Manager

Dow Jones International, London
  • Manage the Learning Management System (LMS) in Cornerstone for a multifaceted international company, delivering insightful data analytics on training and learning behavior across various business units.
  • Develop cost-effective compliance and internal training programs utilizing e-learning software such as Adobe Captivate and Articulate, leading to significant savings for the company.
  • Collaborate on the implementation of HR and SaaS platforms including ServiceNow, OneTrust, HR Acuity, Poppulo, and more at Dow Jones International, streamlining operations and enhancing organizational efficiency.
  • Led the redesign and relaunch of the company’s HR website at Dow Jones International, consolidating multiple internal websites and migrating highly confidential legal/HR content to new platforms and AWS servers. Achieved substantial cost savings amounting to hundreds of thousands of dollars.
August 2022 - Present

Adjunct Lecturer

Rochester Institute of Technology, Remote
  • Designed and delivered engaging online courses using D2L LMS, ensuring alignment with academic objectives and adapting instructional approaches to meet diverse learning needs.
  • Analysed end-of-semester teaching evaluations, identifying key areas for improvement and applying insights to optimize course structure, improving student satisfaction rates by 30%.
  • Conducted interactive workshops and group discussions, fostering collaboration and critical thinking to enhance knowledge retention among students.
September 2021 - Present

L&D Consultant & Web Developer

Lifeboat Web Services, Freelance
  • Develop and implemented customized eLearning solutions and training programs for small businesses, aligning with client goals and increasing employee skill proficiency by 25%.
  • Launch and maintain learning platforms using Moodle, Cornerstone, Canvas, and Absorb.
  • Design and produce custom websites for clients using HTML, CSS, JavaScript, APIs, PHP, NodeJS, Google Cloud, AWS, Azure, WordPress, and Drupal
  • Deliver training sessions on technical tools and processes, improving client self-sufficiency by 50%.
January 2020 - Present

AV and IT Support Engineer

News Corp, London
  • Managed a high-profile meeting room installation project for News UK, completing the project on schedule and under budget.
  • Provided training to executive teams and external clients on AV/IT systems and videoconferencing tools, increasing user adoption and satisfaction by 30%.
  • Delivered one-on-one coaching and support to team members, facilitating cross-functional collaboration across different time zones.
April 2022 - August 2022

Online Project Coordinator and Music Instructor

Cornwall Music Service Trust, Truro
  • Launched and managed the organization's LMS platform, enhancing training accessibility for over 200 music instructors and students.
  • Designed and delivered online music courses on MusicEL.org, increasing course completion rates by 20%.
  • Created and implemented an LMS training guide for instructors, reducing onboarding time by 50%.
  • Facilitated virtual workshops for diverse learners, achieving a 90% satisfaction rate through engaging content and inclusive instructional design.
January 2021 - April 2022

Director & Head Teacher

Homestead Music Lessons, Remote
  • Designed and built an online music teaching venture amidst the pandemic.
  • Engineered compelling social media ad campaigns, driving client conversion rates.
  • Led a dedicated team of freelance music teachers at Homestead Music Lessons, harmonizing their talents to enrich the teaching platform, showcasing strong leadership and coordination skills.
June 2020 - January 2021

AV/IT Technician

Media Powerhouse, London
  • Installed and maintained AV and IT hardware and software, demonstrating technical proficiency in audiovisual and information technology systems.
  • Provided onsite support to clients including News UK, Royal Society of the Arts, and Macquarie Group, showcasing strong client interaction and troubleshooting skills.
August 2018 - August 2020

Manager and Bartender

Tropical Isle, New Orleans
  • Oversaw day-to-day operations and led a dedicated team at Tropical Isle, New Orleans, fostering a positive work culture and maximizing efficiency to meet and exceed revenue targets in the millions as Manager and Bartender.
  • Developed and implemented strategic initiatives to optimize profitability and drive revenue growth in a competitive market environment.
  • Led comprehensive training programs for new employees, ensuring they were well-versed in company policies, customer service excellence, and operational procedures, resulting in a highly skilled and cohesive team.
January 2011 - May 2014

Music Professional, Sound Engineer and Private Instructor

USA, UK, Switzerland, France and Remote
  • Source and negotiate bands for weddings and corporate events, curating memorable musical atmospheres.
  • Direct and coordinate a team of diverse musicians, ensuring seamless performances that leave lasting impressions.
  • Deliver versatile and polished musical performances across different styles and instruments, enriching events with captivating melodies and rhythms.
May 2010 - Present

Education

University of London (SOAS)

Master of Arts

University of Alabama

Bachelor of Arts

Skills

Programming Languages & Tools

  • ...

Skills
    • Experienced in utilizing Learning Management Systems including Cornerstone, Canva, D2L, Moodle, LifterLMS and more.
    • Build custom courses using Articulate, Adobe Captivate, H5P and other e-learning tools.
    • Experience in both Agile and Waterfall methodologies.
    • Fluent in project management tools: JIRA, ServiceNow, Asana, Trello, and more.
    • Strong customer service skills with experience in system migrations and customer support.
    • Proficient in managing digital platforms and data analysis.
    • Demonstrated adaptability in working across different time zones and cultures.
    • Proven track record in project management, goal-setting, and achievement.
    • Proficiency in HTML, CSS, JavaScript, Bootstrap, React, Python, SQL, Github, AWS, Adobe Suite, DaVinci Resolve, Generative AI and other languages, multimedia applications and SaaS products.
    • Over 10 years of experience with Google Suite and Microsoft Office Suite.
    • Native English speaker.
    • The ability to learn a new language, SaaS, platform, framework, UI, etc. in a very short time frame.